Help and contact
Do you have any questions or need help with something? Here you will find our contact information and useful details to help you on your way.
Switchboard and customer service
Sentralbord
Switch board
The switchboard is staffed from 08:00 to 16:00, Monday through Friday. We can answer questions about the group and Hafslund's power production, or put you in touch with the right person.
If you have questions regarding district heating, district cooling, waste incineration, or carbon capture, please contact Customer Service at Hafslund Celsio.
Kundeservice Hafslund Celsio
District heating, district cooling, waste incineration, carbon capture
Customer service is available via email, telephone, and chat from 08:00 to 16:00, Monday through Friday.
If you discover a fault in the district heating network or experience issues with your heating, you can call us at the number above at any time - 24 hours a day.
How can we help you?
Find a contact person
Finn riktig kontaktperson for henvendelsen din.
Our offices
Se hvor du finner og hvordan du kontakter kontorene våre.
For you as a customer
Click on the product or service we provide to you to find more information.
For our neighbors
Er du nabo på Klemetsrud eller Haraldrud?
Operational and error messages
Se varsler og informasjon om feil på fjernvarmenettet.
News and press releases
Here you will find news and press releases from us.